Megatrends at Skift over the last decade of our existence have become the biggest annual franchise we put out. It is where we connect the dots across thousands of hours of reporting from our editorial team, and research and data insights from our Skift Research team. These megatrends are how we see the travel industry unfold that coming year, backed by our research and an early identification of...
Hyatt said Tuesday that it is planning to upgrade more than 1,000 hotels to Oracle’s Opera Cloud property management system, which handles day-to-day operations, including check-in and check-out, room assignment, and housekeeping. That means a significant portion of the brand’s operations will be cloud-based in the coming years, a goal that hotel companies have been slow to achieve. This is the...
Tripadvisor’s new CEO Matt Goldberg said he wants to make the company more data-driven and improve execution, and the chief financial officer cryptically floated the possibility that the company would consider making acquisitions to complement its Viator and TheFork brands, or other parts of the business. “I was also energized by the potential of our data assets to create a better...
CHANGE MAKERS Category: Leadership Adrian Gardiner: Founder & Chairman, Mantis Collection (Accor) In 1989, Adrian Gardiner purchased a 1000-hectare farm as a weekend retreat for his family. However, this farm soon became one of the most ambitious rewilding projects in the world. Within a matter of years, the land expanded to 25,000 hectares, and Adrian began reintroducing the wildlife that...
Good morning from Skift. It’s Thursday, July 25, and here’s what you need to know about the business of travel today. Listen Now Subscribe Apple Podcasts | Spotify | YouTube | RSS Episode Notes Google recently announced it won’t get rid of the third-party cookies in its Chrome browser that enable companies to track consumers across other websites. Executive Editor Dennis Schaal examines what...
Tourism
Tariffs Won’t Be a Direct Hit on Travel – But They Can Still Hurt
For the travel industry, the impact of tariffs is indirect. But the knock-on effects could be significant: Will tourists still be eager to visit the U.S.?
Gordon Smith, Lex Haris, Meghna Maharishi, Sean O’Neill, and Seth Borko | 17 hours ago
Air Canada expects “solid” demand through 2023 as it comes off a small operating loss last year driven, in part, by operational challenges over the year-end holiday period. The Montreal-based carrier reported an operating loss of $139 million (C$187 million) for 2022 on Friday, with executives citing increased fuel expenses and weather disruptions as part of the challenge to fly back...
Airlines
Virgin Atlantic Warns of Slowing U.S. Demand
Famed for its quirky branding and maverick mentality, historically Virgin Atlantic has struggled to turn a profit. Today’s results are a positive step, but uncertainty in the U.S. market could yet disrupt its ‘sustainably profitable’ goal.
Gordon Smith | 19 minutes ago
Hotel investors want more reliable performance metrics. Hotel companies already offer a few performance measures — and the most popular is revenue per available room — so called RevPAR. There’s a good reason to add others to the list, says HVS, a global specialist hotel valuation, consulting, asset management, and brokerage firm. HVS isn’t saying we should outright reject revenue per...
Peering in from the outside, it can appear that the multi-day tour sector is lagging in digital transformation when compared to almost every other sector of travel. We don’t see the layers of digital infrastructure and we haven’t seen the money that can flow with them. In airlines, hotels and even day tours and attractions, we’ve seen huge supportive industries pop up like res...