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Skift Global Online Forum Video: High-Touch Service in an Era of

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Skift Take In this video from Skift Global Forum 2022, we hear from Audrey Hendley, president of American Express Travel, about how the business is tailoring its services to profit from the current travel trends while continuing to construct trust with consumers. American Express This sponsored content was produced in collaboration with a Skift partner. In this video: Emerging patterns: American...

Time for Hotels to Stop Unfaithful on Their Branding

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Skift Take Hotels utilize a branding model that is, for the many part, broken. That truth leaves a space for smart online marketers to exploit. Here’s a refresher on tactics to use according to the professor who actually wrote the book on hospitality branding. Sean O’Neill Hotel executives talk a lot about branding. However many hotel companies stop working to do branding well...

Skift Global Online Forum Video: Client Data 2

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Skift Take In this video recording from Skift Global Forum, we hear from Jeanne Jones, vice president, community and customer marketing, Amperity, and Lisa Borromeo Checchio, primary marketing officer, Wyndham Hotels & Resorts, who talked about how information plays an integral function in building relationships with devoted members and new consumers alike. Amperity This sponsored content...

Federal government Shutdown: The Impact on Key Travel Sectors

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Skift Take Brief federal government shutdowns have not usually had a big effect on the travel market. However the longer they go on, the higher the chance for staffing issues and other service interruptions. Kristin Majcher The U.S. Congress accepted a plan late Saturday to money the federal government through mid-November and, in the meantime, avoid a shutdown. The last-minute offer offers more...

More Resort Operators Tee Up Digital Nomad Spaces in Low

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Skift Take Rich pickings from a growing pool of remote employees, however the marketing and storytelling will need to fit the product for it to actually take off. Matthew Parsons A new operating model is emerging that could offer resort operators a chance to recoup losses after their lost summer seasons. They’re being motivated to take advantage of the digital nomad market by partnering...

The Personal Equity Firm Behind A few of France’s Smartest Travel

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For 16 years, personal equity firm Montefiore Investment has actually prevented the spotlight while making little investments in travel and other sectors– with its best-known travel deal being its sale of Automobile Escape Group to Expedia Group. But in the previous year, Montefiore has actually gotten a very public function in assisting several French travel companies leave the pandemic...

Royal Caribbean Eliminates Israel From 2024 Itineraries

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Skift Take More significant travel brand names will likely follow the steps of Norwegian Cruise Line and Royal Caribbean, which have stopped trips to Israel, as the dispute reveals no indications of slowing down. Rashaad Jorden Royal Caribbean Group is removing Israel from its 2024 travel plans due to the Israel-Hamas war, according to an email sent to travel representatives on Thursday seen by...

Portugal’s UK ‘Green List’ Status Triggers 600 Percent Dive in

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Skift Take The UK is the lifeline to Portugal’s tourism market, which was squashed by the pandemic and a five-month travel restriction. But the “green list” is created a mad dash by Britons to book trips to one of their preferred destinations. Tom Lowry The mailbox of a widely known hotel in the heart of Lisbon was bombarded with queries as quickly as Britain announced it was...

Carnival Reports $1.9 Billion Quarterly Loss Amidst Omicron Worries

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Skift Take Cruise lines will continue to deal with hurdles as brand-new lockdowns install. But they will also need to step up on transparency when it pertains to Covid outbreaks on board, lest customer confidence takes an even larger hit in 2022. Lebawit Lily Girma Carnival Corp said on Monday Omicron has actually harmed near-term bookings, however demand for cruises late next year and 2023...