A CNN probe found Airbnb worked to keep thousands of complaints about hidden indoor security cameras out of the public domain.
U.S. Tourism Fell in August, With Sharp Decline From India
U.S. government data for August revealed the number of overseas visitors to the U.S. is still on the decline.
Hilton Extends Loyalty Program: Reward Small Businesses for Booking Direct
Hilton will streamline how small businesses book and manage billings for business travel and small-group meetings and events.
Airbnb’s Icons: Gimmick or Marketing Genius?
Airbnb has reentered the Experiences space. Editor-in-Chief Sarah Kopit and Head of Research Seth Borko discuss the prospects.
Exclusive: Qatar Airways to Launch AI Travel Agent
Customers flying with Qatar Airways will soon be able to ask an AI-powered travel agent to book their flights.
EasyHotel CEO Lays Out Growth Plans After Private Equity Buyout
EasyHotel is accelerating its growth across Western Europe following its full acquisition by private equity firm Tristan Capital Partners.
Venice Combats Overtourism: Caps Tour Group Sizes and Bans Loudspeakers
Large tour groups won’t be welcomed in Venice in the coming months. Groups of over 25 will be banned in the Italian city.
Hotels Look to Alleviate Guest Stress Starting With the Journey
But for hotels like the Four Seasons Resort Scottsdale, these challenges all represent an opportunity to focus on a part hospitality not getting a lot of attention — the journey leading to the final destination.
Breeze Airways to Launch First International Flights
The startup is planning to fly to Mexico, Jamaica, and the Dominican Republic, some of the most popular destinations for U.S. travelers.
Marriott’s Ad Network: Slow Rollout for Plan to Target Hotel
In May 2022, Marriott revealed the Marriott Media Network. But little external advertising has happened since. Here’s a February 2024 update.