CitizenM Tests Marketing Hotels in the Metaverse

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Skift Take

What’s getting called the metaverse today is a joke. But online marketers are ideal to run tests. The essential thing to learn is how people will express their identities and status by means of avatars in virtual games. Future branding depends upon that understanding.

Sean O’Neill

CitizenM said on Wednesday it’s planting a flag in the metaverse, an online space where people simulate activities.

The Amsterdam-based hotel group purchased a virtual space in a game called the Sandbox. The business aims to connect with gamers there, check out possible marketing chances, and perhaps raise cash to develop a real-world property.

“We don’t understand if it’s going to be successful or not due to the fact that the metaverse is just beginning,” said Robin Chadha, primary marketing officer. “But we wish to make certain that– if our consumers are checking out NFTs and the metaverse and everything that accompanies it– we belong of it, too.”

A metaverse is essentially a place where individuals act in an online world by using digital avatars– frequently with the assistance of virtual reality equipment.

But it has many meanings. Meta’s Mark Zuckerberg sees it as something of an always-logged-in virtual world, a point that Jan Starcke, Meta’s travel industry lead in Europe, is evangelizing. Travel tech firm Amadeus sees it as an immersive experience comparable to computer game services like Microsoft Xbox. The tech company Niantic anticipates it to feature a big function for increased truth.

Yet skeptics are– surprise!– skeptical. Iceland Tourist has spoofed the stylish principle. And one critic has called the metaverse “everything you dislike about the web, strapped to your head.”

CitizenM Has an Artsy Take on the Metaverse

The hotel business bought “one pixel of land” in the Sandbox, which is run by Animoca Brands and which takes a look and feel similar to the computer game Minecraft.

The hotel chain didn’t disclose how much it is investing in the effort. Land in the Sandbox can cost numerous countless dollars, according to media reports.

CitizenM strategies to create a place where avatars can “work, sleep, and play.”

“In the meantime we are just curious the number of individuals will come and how they will behave,” Chadha said. “As we establish the hotel, we will create interactive moments, and perhaps even utilize this as a way to evaluate new ‘real world’ ideas.”

CitizenM wants to eventually offer some art, essentially licensed with non-fungible tokens, or NFTs, for a number of cryptocurrency tokens. If the sales are popular, commissions could be used to construct a virtual hotel.

“We will deal with digital artists to produce and exhibit digital artwork that is linked to an NFT, making sure the artist gets a charge for each time the piece gets resold,” Chadha said.

The hotel group intends to sell about 2,000 NFTs, which will include a pledge for discounts and advantages such as free beverages redeemable by the purchaser at real-world citizenM residential or commercial properties.

“We have actually constantly been a disruptor in the hospitality industry,” Chadha stated. “So this is an area we want to explore.”

The business will also consider participating in other platforms, such as Decentraland.

For more on the CitizenM group technique, enjoy this video of CEO Klaas van Lookeren Campagne being talked to at Skift Forum Europe last month.