Skift Future of Lodging Online Forum Video: Developing Guest-Centric Payment Techniques

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Skift Take

In this video from Skift Future of Lodging Forum 2022, we hear from Eric Liebman, senior vice president, SVP tactical partnerships, at JCB International Credit Card on how the hospitality market can harness guest-centric payments to drive their client and income strategies.

JCB International Charge Card

  • In this video: JCB’s global impact: Understood colloquially as the ‘Visa/Mastercard of Japan,’ we get a much deeper look at how this pan-Asian brand name accommodates its 142 million cardmembers around the globe and drives existence within the worldwide payment ecosystem.Customer-driven payments: A
  • discussion around how the consumer need to be driving the payment choice instead of business itself, especially in international settings.Digitization post-pandemic: How payments are playing their role in guest service methods in the post-pandemic era, and how operators should embrace increasingly popular payment choices such as WeChat, QR codes, and other contactless approaches, as the industry heads toward more thorough digitization. Payments remain an essential piece of the end-to-end consumer experience throughout the

travel and hospitality industry. When passing through different continents and currencies, a consistent and available approach to payments is critical for merchants that worth the client preference above all. In this video from Skift Future of Accommodations Online Forum 2022, we speak with Eric Liebman, senior vice president, strategic collaborations in discussion with Darren Frei, top quality material editor, SkiftX, about how JCB supplies value in the worldwide payments area, how brand-new digitization and contactless options are leading the way in the travel and hospitality market, and how payment choices should constantly be led and figured out by the consumers themselves.