Skift Take
In this video from Skift Global Forum 2022, we hear from Audrey Hendley, president of American Express Travel, about how the business is tailoring its services to profit from the current travel trends while continuing to construct trust with consumers.
American Express
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- In this video: Emerging patterns: American Express Travel’s unique insights into the most recent industry challenges and opportunities as it heads into 2023.
- Changing of the guard: A concentrate on the fastest growing travel sectors– Gen Z and millennials at the peak of their purchasing power– and how American Express Travel is remaining ahead of the curve with a concentrate on genuine, purpose-driven travel experiences.Innovation and modernization:
- A discussion about how American Express Travel services its client base through the current tech, tactical personnel investment, and powerful partnerships. After the unpredictability of the previous couple of years
, worldwide travel continues to return, albeit in brand-new and different ways. As travel behavior continues to develop, emerging sections are demanding new methods to how they seek, prepare, and experience travel. In this video from Skift Global Forum 2022, we speak with Audrey
Hendley, president of American Express Travel, in discussion with Carolyn Kremins, president of Skift, about the business’s latest insights on global travel, including how more youthful tourists are searching for more authentic experiences. In addition, Hendley speaks with how the brand services its customers in the middle of a lot unpredictability and sustains its credibility as a leading supplier of incorporated worldwide travel experiences through staff investment, strong partnerships, and the most recent technologies.