Trip.com CEO Says China’s Remote Workforces Are Boosting Leisure Domestic

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Skift Take

It’s captivating that Jane Sun of Trip.com believes that China’s remote and hybrid working plans are helping domestic leisure travel to recuperate. That echoes forecasts from Airbnb’s CEO Brian Chesky and others about how hybrid working might boost travel for some time to come.

Sean O’Neill

China’s domestic leisure travel demand will probably recover in full soon thanks in part to the included flexibility of remote working, Trip.com CEO Jane Sun stated today.

“Working from home has actually increased efficiency for market,” Sun said. The long-term result of remote working will be to “enable customers to invest more time on leisure travel,” Sun predicted.

“Domestic travel has pretty much recovered nicely,” Sun said. The remarks echoed ones Sun made late last month when she stated that nationwide business travel booked through her business’s services is now ahead of pre-pandemic levels by around 20 percent.

The top boss of China’s largest online travel agency conglomerate made the remarks throughout an online event late Monday run by the airline-owned ATPCO, previously known as the Airline Tariff Publishing Company.

The interview didn’t address some analysts’ concerns that Asia’s anchor economy may be at risk of going into a double-dip recession. Some analysts worry China might face an energy crisis, implying power utilities may have maxed out their capability to serve commercial demand. Others fret about financial concerns associated with some extremely leveraged companies exposed to a potential property bubble.

Outbound Chinese Travelers Will Return

Outbound Chinese travel will return, Sun forecast on Monday while pointing out development on vaccination rates in the country and other metrics.

“We see suppressed need [for cross-border travel] based on search engine result,” Sun said.

A second method Trip.com tracks latent need for worldwide travel is by running a “travel in the cloud” program that offers audiovisual teasers and previews of abroad locations. Online traffic for these travel marketing projects remains high in spite of China having basically stopped briefly cross-border travel at the minute.

Looking further ahead, Sun sees consistent growth for Trip.com Group since of group trends. By 2025, China will have more passport holders than the U.S. will have residents, for example. Sentiment information shows Chinese interest in long-haul travel lives and well, as Skift recently reported.

Some industry observers have actually been thinking of the travel sector without outbound Chinese travelers, as Skift kept in mind last month.

Sun stated Chinese tourists would represent the fastest-growing section in the global tourist market post-pandemic. Nations can’t afford to neglect Chinese tourists can’t disregard these travelers since they have a performance history of costs.

“Our observation is that Chinese travelers, in particular, are really fond of buying regional products,” Sun stated.

Sun asked other nations to make it easier for Chinese citizens to apply for visitors to make the most of the post-pandemic boom. Moving manual procedures online and decreasing the time needed for approval was very important actions to take, Sun said. Consumers in China and somewhere else will be making travel choices in much shorter timeframes than they carried out in the past as the pandemic relieves, so visa processing times need to speed up.

Sun stated Trip.com Group has consultants readily available to help destinations tourism marketing companies worldwide take other actions to help them grab their reasonable share of the Chinese tourism healing.

Supporting Gender Variety in Travel

As a side note, Sun noted that more than half of Trip.com Group’s workforce are females, which is roughly double the average of female gender representation in Silicon Valley. More than 40 percent of middle supervisors or females, and more than a third of the executives are female.

“We do a lot to promote gender equality and female empowerment,” Sun said, citing the company’s benefits and policies that support motherhood and ongoing profession training and additional education, such as Ph.D. programs. Trip.com Group also will assist women to freeze their eggs when wanting to delay being a parent.

“Trip.com is the first business and only business in China to offer this policy, which is extremely progressive,” Sun said.

Sun was spoken with by Alex Zoghlin, who ended up being president and CEO of ATPCO earlier this year.